NFC Plush Drives Long-Term Engagement

Client: Universal Music Group Central Europe
Artist: CRO
Product: NFC-Plush Toy (“Crodie”)
Fan Experience
CRO, one of the most successful German hip-hop artists of all time, used ZATAP’s technology for his “Crodies”. These plush collectibles have a ZATAP NFC tag inside and come in six different colors. Each color represents a certain topic (i.e. red = “love”, green = “hope”, or purple = “joy”) and each color gives buyers access to a unique experience.
Fans keep their Crodie close to them and can tap it when they don’t feel well or need an energy boost (i.e. the red “love” Crodie activates self-love). The technology fosters continuous engagement between the artist CRO and his fan community.
The digital experience provides fans with the possibility to add a Crodie-Pass to their Apple or Google wallet to receive push-notifications from CRO and his team, and an opportunity to sign up for CRO’s newsletter.
Results
- The Crodies were sold out in a few hours and sold out again after they got restocked.
- Fans bought multiple Crodies, collect them (physically and virtually), and trade them on secondary markets (due to overdemand).
- The product serves as a platform to sell further products. Example: Fans who have added the product to their Apple or Google wallet received a message on Valentine’s Day, including the link to buy an exclusive Valentine’s Crodie.
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