The First Phygital Loyalty Jersey of Latin America
Atlético Mineiro
Benefits for the Brand and Fans
Verified Authenticity Check
Loyalty Program Rewards
Jersey Community Map
D2C Channel
First Party Fan Data
Increased Jersey Price
Roughly one quarter of buyers interacted with the jersey- Fans interacted with the jersey more than once
- Mineiro accessed a new touchpoint from owners activating push notifications
Fans downloaded the app from one tap- Mineiro gained a D2C channel for upselling
Client: Clube Atlético Mineiro
Industry: Sports
The First Latin American
Phygital Loyalty Jersey
Atlético Mineiro generated more than 15,000 additional app downloads and sign-ups and increased revenue by creating a one-of-a-kind fan engagement jersey by creating the first living jersey in Latin America.
challenge
App Downloads, Lack of First-Party Data, and Counterfeit Jerseys
Atlético Mineiro wanted to generate additional app downloads to increase fan engagement through unique digital experiences and obtain first-party data on their fanbase. The club also encountered issues with the counterfeit market in Brazil, affecting their merchandise revenue and brand integrity.
Solution
Phygital Manto Da Massa Jersey with Wear-to-Earn Loyalty Program
Atlético Mineiro enables fans who register their jerseys to connect globally on a map. This fosters a community where fans can engage with one another based on their location and jersey ownership. Additionally, fans can interact with their jerseys for various activations, such as game check-ins and participating in challenges to earn points. These points double as a loyalty program, offering opportunities to purchase club products or partner offerings with their points, thereby creating new revenue streams while nurturing an active fan community.
Results
15,000 App Downloads, Engaged Community, and 10% Increase in Jersey Price
By integrating digital features into the physical jersey, fans were incentivized to download the Atlético Mineiro app, resulting in over 15,000 app downloads and registrations. These features boosted fan engagement and enabled the club to raise the jersey price by 10%, generating supplemental revenue. With additional app downloads, Atlético Mineiro achieved their goal of obtaining first-party fan data. The combination of NFC and blockchain allows fans to verify the authenticity of their jerseys and participate in an exclusive superfan community.
“More than a smart jersey, we like to call it a living jersey because the ZATAP technology allows us to always add new features, content, and coupons in the special area, so the jersey that fans started to receive in 2021 will be a different jersey that they will have in 2022.”
Felipe Ribbe
Former Head of Innovation, Clube Atlético Mineiro
Solutions Used in this Story
Loyalty
Wear-to-Earn Loyalty Program
Level up your loyalty program with our wear-to-earn solution, allowing users to collect points and unlock exclusive perks simply by tapping their product. Super fandom starts here.
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Product Commerce
Upselling & Dynamic Sponsorship Activations
ZATAP empowers brands to transform every physical product into a point of sale.
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Brand Protection
Authenticity at Your Fingertips
Safeguard your brand against counterfeit products. Using blockchain and encrypted NFC tags, customers can verify the authenticity of their products with a single tap, bolstering consumer trust and brand reputation.
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